Welcome To The Avada Help Center

7.10 introduced a new UI feature for hover options in design elements. Instead of showing the different option sets simultaneously, you can now toggle between Default and Hover states to access options for each state. See the example below:

If you find that the options are not available as described after updating to 7.10, please clear your cache to resolve this issue.

It means the purchase code is registered to a different domain.

This could mean that:

• The purchase code is registered to a website with a different domain.
• The website has migrated to a new domain, but the purchase code was not unregistered from the original domain.
• The domain name is the same, but the domain URL has changed. For example, the “www” prefix has either been added or removed from the URL and no longer matches the domain URL the purchase code is registered to.

To resolve this, you can log into your support account, navigate to the “Licenses” tab and manage the sub-domain and top-level domain registration there > https://my.avada.com/licenses/ and click the unlink icon next to the domain type for the specific purchase code – https://d.pr/i/4UYWT6

Once you have done this, you can navigate to the Avada Dashboard from the backend of your site and complete the registration.