从一开始,Google Workspace 就是为了让您能够与其他人实时协作而构建的。现在,您还可以使用 Google Workspace 的 Gemini 与 Al 协作,以帮助提高您的生产力和创造力,而不会牺牲隐私或安全性。嵌入的生成 Al 功能可以帮助您撰写、组织、可视化、加速工作流程、举行更丰富的会议等,同时还可以使用您喜爱的应用程序,如 Gmail、Google Docs、Google Sheets、Google Meet 和 Google Slides。
本书为您提供了撰写有效指导性提示的基本技能,以便在使用 Gemini for Workspace 时更加高效和有效,从而使您在日常任务中更具生产力。您可以将提示视为与您的 Al 助手的对话开端。随着对话的进行,您可能会写下几个提示。虽然可能性几乎无限,但今天您可以采用一些一致的最佳实践。
写一个有效提示时需要考虑的四个主要领域。您不需要使用所有四个,但使用几个会有所帮助!
人物角色
任务
上下文
格式
这是一个示例,使用所有四个领域的提示,可能在 Gmail 和 Google Docs 中运行良好:
您是一名 Google Cloud 项目经理。根据与相关计划文档有关的详细信息,起草一封发送给[persona]的执行摘要电子邮件。限制为要点。
我正在给完成面试流程但未被选中的求职者写一封邮件。帮我为【候选人】的【职位】写一封拒绝信。使用一种富有同情心的语气。(Gemini in Docs)
人力资源经理
用例:员工入职
您是一名人力资源经理。招聘人员刚刚填补了公司的两个空缺职位。现在,您负责确保候选人有一个顺利的入职体验。您需要帮助为新员工构建信息结构,因此您打开 Google 表格并通过选择“帮助我组织”来提示表格中的 Gemini。您输入:
会议、介绍。为关键联系人和优先级(低、中、高)提供一列。
对于每个活动。 (表格中的双子座)国
Gemini in Sheets returns a formatted Google Sheet that you can now fill in with key contacts, meetings, and activities. The conditional formatting makes it easy for you to sort tasks by priority level with color-coded visual cues. Next, you need to create ways for the team to bond. You open a new Google Doc and prompt Gemini in Docs by selecting Help me write. You type:
Design a team-bonding activity, such as an office scavenger hunt, to have team members work together during their team meeting. (Gemini in Docs) \(\equiv\)
Gemini in Docs provides suggestions that get you brainstorming about the scavenger hunt. You tweak the outputs and get it approved by the team lead. Now, you need to communicate with the new hires to give them information about their first day when they will meet the team. You open Gmail and prompt Gemini in Gmail by selecting Help me write. You type:
Draft an email to the new employees on the [team] to meet the rest of their team and explain the team-building purposes of the meeting. (Gemini in Gmail)
\section*{Use case: Communicate key findings and draft follow-up surveys}
Now that you've finished onboarding new employees, you need to focus on ensuring that the latest company research data is easily understood by leadership. You're committed to creating a welcoming environment for all employees where they can develop their skills. You open the Google Doc with the finalized report. You prompt Gemini in Docs by selecting Help me write. You type:
4
Draft an email to senior leadership that summarizes the key findings from our [report]. Include a short introductory paragraph with bullet points on the most important findings. (Gemini in Docs)
Gemini in Docs returns a summary with bullet points. You edit it and then use it to email the leadership team. As a follow-up action, you want to understand how changes made to company policies impact the employee experience. You open Gemini in Docs to begin drafting a survey. You select Help me write and type:
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-25.jpg?height=68&width=81&top_left_y=1332&top_left_x=176)
Draft an anonymous employee survey with questions and answer options to monitor company progress on [topics]. (Gemini in Docs) \(\equiv\)
\section*{Marketing}
As a marketing professional, you're the creative force behind captivating campaigns, brand experiences, lead generation, and more. You understand the power of data-driven insights, compelling messaging, and connecting with your audience on a deeper level.
This section provides you with simple ways to integrate prompts in your day-to-day tasks. Learning to write effective prompts will help improve your productivity and streamline your everyday tasks, giving you back the time you need to focus on your more strategic work. Discover how to write prompts in a way that will help unlock new levels of creativity, automate insights, and craft campaigns that resonate - all using Gemini for Google Workspace. For CMO use cases, visit the Executives and entrepreneurs section of the guide.
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-26.jpg?height=1089&width=848&top_left_y=171&top_left_x=1099)
\section*{Getting started}
First, review the general prompt-writing tips on page 2 and the Prompting 101 section at the beginning of this guide.
Each prompt below is presented with an accompanying scenario to serve as inspiration for how you can collaborate with Gemini for Workspace. The prompt iteration example illustrates how you can continue to write prompts to build on the initial generated response. We also provide examples of how different marketing roles can use Gemini for Workspace. You can adjust each prompt to accomplish common tasks and refine the generated output.
\section*{Prompt iteration example}
You own your own consulting business and are often hired to function as a brand manager for your clients. You help businesses in a variety of industries. Your customer is getting ready to launch a coffee shop and video game cafe, and you need to kick-start the creative process by developing a visual identity. You want to ideate and provide early thoughts to the rest of the team. You decide to chat with Gemini at gemini.google.com. You type:
Generate ideas for a creative and eye-catching logo for my new business, a coffee shop combined with a video game cafe. Generate a logo considering the following:
Dual Concept: The logo needs to clearly signal both the coffee and gaming aspects of the business without being too cluttered.
Target Audience: Appeal to a wide range of gamers (casual and enthusiast), as well as coffee lovers seeking a unique hangout spot.
Style Options: I'm open to these approaches - let's get a few examples in each of these three styles to compare: Modern and Playful: Bold colors, fun graphics, maybe a pixel art aesthetic. Retro-Cool: Think classic arcade style - chunky lettering, neon color inspiration. Sleek and Minimalist: Clean lines, geometric shapes, a more subtle nod to both themes. (gemini.google.com)
- Persona - Task - Context - Format
gemini.google.com
0
Generate ideas for a creative and eye-catching logo for my new business, a coffee shop combined with a video game cafe. Generate a logo considering the following: Dual Concept: The logo needs to clearly signal both the coffee and gaming aspects of the business without being too cluttered. Target Audience: Appeal to a wide
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-27.jpg?height=284&width=1040&top_left_y=1298&top_left_x=543)
You like the retro-cool options. You continue your conversation and you type:
I like the retro-cool options. Can you provide three more in that same style? (gemini.google.com)
gemini.google.com
\section*{Certainly, here are 3 more retro-cool logo ideas for your coffee shop and video game cafe:}
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-27.jpg?height=287&width=1039&top_left_y=2269&top_left_x=543)
Now that you have a sense of what the logo could look like, you want to brainstorm names. You type:
Write a tagline and 10 potential names for the business to go with these logos. (gemini.google.com)
gemini.google.com
Here's a tagline and 10 potential names, keeping the focus on the retro-cool vibe for your coffee shop and video game cafe:
Tagline: Brew. Battle. Repeat.
Potential Names:
1. The Pixel Press (Implies coffee press and button smashing)
2. Java Joystick (Directly references both elements)
3. 8-Bit Beans (Retro gaming meets coffee)
4. Caffeinated Kombat (Playful fighting game reference)
5. Game Grind(Like in the logo suggestion)
6. The Glitch Cafe (A cheeky nod to old-school game bugs)
7. Power-Up Perk-Up (Double meaning with gaming and coffee)
8. Retro Roast (Highlights vintage style and coffee)
9. Controller \& Cup (Simple and straightforward)
10. Warp Zone Coffee (References classic Mario level changes)
Let me know if you'd like more options!
\section*{Prompt guide}
\section*{Brand Manager}
Use case: Conduct market research and identify trends
The landscape in your industry is rapidly changing and you need to conduct market research to better identify and understand emerging trends. You go to gemini.google.com, and you type:
I need to do market research on [industry] industry to identify new trends. Use [URLs] to uncover emerging trends and shifting consumer preferences. (gemini.google.com)
After completing your research, you and the team have updated your brand campaign to include new messaging that you want to A/B test. You decide to generate multiple variations of ad copy. You go to gemini.google.com and type:
I need to A/B test new messaging. Here is our messaging: [messaging]. Generate three different variations
of ad copy. (gemini.google.com)
\section*{Use case: Create and manage content and distribution}
Another customer has some exciting leadership changes underway. You need to create content to shape the brand narrative of the company as it enters its next era. You open a Google Doc to get started on a blog draft. You prompt Gemini in Docs by selecting Help me write. You type:
\%
Create a blog draft announcing that [name] is joining [company] as [position]. [Share two or three details from their bio, such as their previous position and company, their involvement in professional organizations, etc.] (Gemini in Docs)
You also want a way to efficiently track how and where this content is amplified, so you open Google Sheets. You prompt Gemini in Sheets by selecting Help me organize. You type:
W10. Create a project tracker for content amplification and include columns for channel, owner, URL, and priority level (low, medium, high). (Gemini i Sheets) ⿴囗
\section*{Digital Marketing Manager}
\section*{Use case: Draft customer acquisition communications}
Email is one of your company's main channels of direct communication with prospects and customers. You want help getting started with copy for a new email campaign. You open a new Google Doc, and you prompt Gemini in Docs by selecting Help me write. You type:
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-29.jpg?height=68&width=73&top_left_y=1480&top_left_x=187)
Write three different email subject lines that reference [audience segments] and our [product]. Make them catchy but professional. (Gemini in Docs) 目
Now you want to share the proposed email subject lines with the copywriting team. You open Gmail, and you select Help me write. You type:
Help me write an email proposing [suggested email subject lines] to the copywriting team. Keep the email short and simple and request feedback by the end of week. Thank them for their help. (Gemini in Gmail) M
\section*{Use case: Generate inbound marketing campaigns}
The team just created a new ebook on best practices for executives using our new solution. You're creating a landing page to house the gated asset, and you need engaging copy. You open a new Google Doc and select Help me write. You type:
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-29.jpg?height=68&width=84&top_left_y=2340&top_left_x=175)
Create compelling copy for a landing page promoting a new [ebook/webinar/free trial and details] designed for an executive target audience. Highlight key benefits and encourage conversions with persuasive calls to action. (Gemini in Docs)
The webpage launched, and you're now running an inbound marketing campaign. You need to nurture the leads that downloaded your latest ebook. You open a new Google Doc, and you prompt Gemini in Docs by selecting Help me write. You type:
\#
Generate copy for a sequence of five automated emails to nurture leads after they download the ebook on [topic]. Personalize emails with [name] and encourage further engagement [with other valuable resources or offers]. (Gemini in Docs) E
\section*{Content Marketing Manager}
\section*{Use case: Generate inspiration for your blog}
You work for a travel company as the content marketing manager for the company's blog channel. You need to kick-start the brainstorming process for a new blog post. You decide to gather ideas by collaborating with Gemini at gemini.google.com. You type:
I need blog post topics that would be interesting for people passionate about travel and the tourism industry. Here's what I want you to focus on: Make the topics unique. There are lots of tourism blogs out there - let's come up with fresh angles that would stand out. Keep the topics relevant. Tap into current trends or recent challenges/innovations within the tourism industry when brainstorming. I'd like each topic to include:
Target audience: Who would this topic specifically appeal to?
Content outline: A few bullet points with the main ideas the blog post would discuss.
Call to action: Suggest one way to engage the reader at the end of the post. (gemini.google.com)
You love the initial ideas you were able to create. You also need to focus on generating creative imagery to accompany the copy in the blog. You open a new Google Slide and you prompt Gemini in Slides by selecting Create image with Gemini. You type:
Create an image of a plane flying above the clouds over mountains and rivers during sunrise that I can use in the marketing campaign to promote my travel company. (Gemini in Slides)
\section*{Use case: Create social media posts}
You're focused on creating content that is optimized for social media channels. You need to gather ideas for different content targeted to distinct audiences. You open a new Google Doc and prompt Gemini in Docs by selecting Help me write. You type:
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-31.jpg?height=65&width=84&top_left_y=520&top_left_x=175)
Write three engaging social media posts about [product/service/topic] that would appeal to [target audience]. Keep each social media post to two sentences and include a call to action to visit [our website]. (Gemini in Docs) 三
You also need to craft social media posts to drive registration for an upcoming event targeting recent grads. You open a new Google Doc and you prompt Gemini in Docs by selecting Help me write. You type:
Create a social media post promoting our upcoming [event name]. Include attention-grabbing language and relevant hashtags for [audience]. (Gemini in Docs) 目
\section*{Use case: Create a strategic marketing plan}
Your company is launching a new app. You need a robust marketing plan, but you want ideas to get started. You chat with Gemini by visiting gemini.google.com. You type:
I'm developing a marketing plan for a new app that provides [functionality]. My target audience is [audience]. Help me create a plan with a focus on [marketing channels]. Here's what l'd like you to cover: competitor analysis, ideal marketing channel mix with rationale, budget recommendations, key messaging ideas, and proposed campaign timeline with KPIs. (gemini.google.com)
The responses from your chat are helpful in shaping your marketing plan. While you finalize all of the details, you need to get the high-level details to your CMO. You open Gmail and prompt Gemini in Gmail by selecting Help me write. You type:
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-31.jpg?height=63&width=81&top_left_y=1882&top_left_x=176)
Draft an email to the CMO telling them that I will provide a one-pager with a strategic marketing plan for the new app launch project by [date] and it will include an executive summary, overview of the competitive landscape, top marketing channels and the target demographic for all South American markets.
(Gemini in Gmail)
\section*{Project management}
As the conductor of complex, ever-evolving projects, your mission is to navigate timelines, coordinate teams, and ensure your programs deliver the intended impact.
This section introduces you to the power of Gemini for Google Workspace to help you learn the basics of prompting and optimize your project management workflow. Get ready to realize the efficiency, insight, and proactive problem-solving that will help elevate your project outcomes using Gemini for Workspace.
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-32.jpg?height=749&width=840&top_left_y=173&top_left_x=1106)
\section*{Getting started}
First, review the general prompt-writing tips on page 2 and the Prompting 101 section at the beginning of this guide.
Each prompt below is presented with an accompanying scenario to serve as inspiration for how you can collaborate with Gemini for Workspace. The prompt iteration example illustrates how you can continue to write prompts to build on the initial generated response. You can continue to write prompts to build on the initial generated response, and you can adjust each prompt to accomplish common tasks and refine the generated output.
\section*{Prompt iteration example}
Your team just completed the registration form for a new website, and now you need to generate some User Acceptance Tests (UATs). To start a draft, you visit gemini.google.com and type:
Create a table with 10 User Acceptance Tests (UAT) for the latest website registration form.
Create a table with 10 User Acceptance Tests (UAT) for the latest website registration form
Absolutely! Here's a table of 10 User Acceptance Tests (UATs) specifically tailored for a website registration form. These focus on the expected functionality and user experience from an end-user's perspective.
I Test Case \# I Description I Expected Result \(|---|--|---|\)
| 1| Successful Registration with Valid Data | User can submit the form with correct data in all fields (e.g., email in valid format, matching passwords) and successfully create an account. I
| 2 | Error Messages for Invalid Data | User receives clear, informative error messages when entering incorrect data (e.g., invalid email format, mismatchec passwords, password strength requirements not met). |
| 3 | Password Strength Enforcement | The form enforces minimum password strength rules (e.g., length, mix of characters), providing feedback to the user in real-time. \(\mid\)
| 4 | Duplicate Account Prevention | The system prevents users from registering with an email address that is already in use, providing a clear message. |
| 5 | Confirmation Message and/or Email | Upon successful registration, the user sees a confirmation message on the website and/or receives a confirmation email. |
You think the results are a helpful starting point, so you export the results to a Google Sheet before drafting an email to your colleague who is running the UATs. You want to explain what they need to do. You continue your conversation with Gemini at gemini.google.com. You type:
Draft an email to [my colleague] who is running this UAT and explain what they need to do next.
(gemini.google.com) gemini.google.com
The drafted email provides a helpful starting point, so you export the results to Gmail, and you make edits directly before sending the message to your colleague.
\section*{Prompt guide}
Project Manager
Use case: Report on project status
You just had a lengthy call with all of your project stakeholders and now you want to summarize what was discussed and follow up with assigned action items. In the Google Doc with the meeting transcript, you prompt Gemini in Docs by selecting Help me write. You type:
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-34.jpg?height=65&width=84&top_left_y=653&top_left_x=175)
Summarize this call transcript in a short paragraph. In bullet points, highlight the action items, decisions made, and owners for each item based off of [call transcript]. (Gemini in Docs) 年
You need to update your manager based on the activity from the last call. You want to templatize how your project status updates are delivered. You open a new Google Doc, and you prompt Gemini in Docs by selecting Help me write. You type:
Draft a project status update email template to send to my manager. Include sections for a summary of key accomplishments this week, any challenges faced, and the top three priorities for next week. (Gemini in Docs)
The team just hit its key milestones an entire week early. It's been a challenging project, so you want to gather everyone to celebrate together. You open Gmail and prompt Gemini in Gmail by selecting Help me write. You type:
O
Write an invitation for a team lunch to celebrate the progress made on a project and include [date, time, and location]. Thank them for all of their hard work and acknowledge that this has been a challenging project. (Gemini in Gmail) M
\section*{Use case: Create a project retrospective}
You've just wrapped the project, and your senior leadership team needs a project retrospective. To kick-start the process of gathering feedback from across the broader team, you open a Google Doc and prompt Gemini in Docs by selecting Help me write. You type:
I need to write a report detailing the successes, failures, and lessons learned from [project]. Draft a list of 20 questions to guide a cross-team process investigation. Include questions to uncover what worked, what didn't, specific process breakdowns, technical issues, communication gaps, or any other potential contributing factors to the problem or success of the project. (Gemini in Docs) E
The questions provided by Gemini in Docs give you a great starting place. You edit them before sharing the Google Doc with the team for their input. After you gather everyone's feedback in the Google Doc, you want help structuring the report. You prompt Gemini in Docs by selecting Help me write. You type:
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-35.jpg?height=60&width=81&top_left_y=409&top_left_x=176)
Summarize this document in two paragraphs. Include high-level information about the project's goals, the main contributors, what the outcomes of the project were, and any key successes or failures. (Gemini in Docs) \(\mathbf{E}\)
\section*{Use case: Develop an issue tracker and related communications}
You need to create a project issue tracker to keep track of risks and solve them in a timely manner. You want to create a template quickly, so you open a new Google Sheet and prompt Gemini in Sheets by selecting Help me organize. You type:
Create a spreadsheet to track project issues, including descriptions, status, assigned owner, and action
items for resolution. (Gemini in Sheets)
Before the project fully kicks off, you want to have standardized communication templates at your disposal. For example, you want an email that can be used if an issue arises. You open a new Google Doc and prompt Gemini in Docs by selecting Help me write. You type:
Draft an email template to announce when an issue arises and include causes, solutions, and timelines to resolve it. (Gemini in Docs) E
You like the template that Gemini in Docs creates, and you want to create an additional, slightly different email template. In the same Google Doc, you prompt Gemini in Docs by selecting Help me write. You type:
Draft an email template to a stakeholder to escalate a critical project issue, outlining the impact and proposed solution. (Gemini in Docs) 管
\section*{Sales}
Understanding your customers inside and out is your ticket to success. You're in charge of maintaining critical relationships, deciphering buying signals, crafting tailored solutions, making data-driven calls, and more.
Gemini for Google Workspace can help you redefine productivity and foster meaningful client connections. This section provides practical prompts and real-world use cases designed specifically for you and your team. Learning to write effective prompts will help improve your productivity and streamline your everyday tasks, giving you more time to focus on your customers by using Gemini for Workspace.
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-36.jpg?height=930&width=848&top_left_y=169&top_left_x=1099)
\section*{Getting started}
First, review the general prompt-writing tips on page 2 and the Prompting 101 section at the beginning of this guide.
Each prompt below is presented with an accompanying scenario to serve as inspiration for how you can collaborate with Gemini for Workspace. The prompt iteration example illustrates how you can continue to write prompts to build on the initial generated response. We also provide examples of how different sales roles can use Gemini for Workspace. You can adjust each prompt to accomplish common tasks and refine the generated output.
\section*{Prompt iteration example}
You're an account executive, and you've just been assigned to a new customer. You need a research assistant. You will need to get to know key contacts at the account to begin building trust between your teams, but first, you want to send an introductory email, so you open Gmail and prompt Gemini in Gmail by selecting Help me write. You type:
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-36.jpg?height=65&width=84&top_left_y=2193&top_left_x=176)
Write an email to [name], the new [title] at [company]. Congratulate them on their new role. Introduce me as their contact point at [company name]. Invite them to lunch next week and check if they prefer Monday or Tuesday. (Gemini in Gmail) M
- Persona - Task - Context - Format
Gemini in Gmail: [Drafts email]
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-37.jpg?height=1054&width=1404&top_left_y=167&top_left_x=176)
This provides a helpful starting point, but you want to try getting an even better response. You click Refine \(>\) Formalize.
Gemini in Gmail
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-37.jpg?height=329&width=646&top_left_y=1703&top_left_x=211)
Write an email to [name], the new [title] at [company]. Congratula... \(\times\)
\(\mathrm{Hi}[\) [name],
Congratulations on your new role as [title] at [company]! I'm [your name], your contact point at [company name]. I'm excited to work with you and learn from your expertise.
I'd like to invite you to lunch next week to discuss our upcoming projects and get to know each other better. Please let me know if Monday or Tuesday works better for you.
Best regards,
[Your name]
Rate this suggestion: 匹
This is a creative writing aid, and is not intended to be factual. Learn more
\section*{Gmail: [Generates refined email suggestions]}
You're happy with the email, so you click Insert. You read the message one last time, make final light edits directly, and then you send the message. Now, you want to learn more about the customer and how it markets itself. To research, you visit gemini.google.com and type:
I Iam an account executive in charge of a new account, [customer name]. I need to do initial research. What is the market strategy of [customer]? (gemini.google.com)
gemini.google.com
- I am an account executive in charge of a new account, [customer name]. I need to do initial research. What is the market strategy of [customer]?
Show drafts \(\checkmark \quad \triangle\)
Here's a breakdown of how to research the market strategy of your new customer, [customer name], giving you the knowledge you need to tailor your sales approach.
Key Areas to Investigate
1. Company Overview
Website: Review their "About Us" section for company history, mission, and values.
Press Releases: Understand their recent announcements, product launches,
partnerships, and market moves.
Social Media: Gauge their brand messaging, audience engagement, and
areas of emphasis.
2. Competitors
Direct Competitors: Identify their main rivals offering similar products and
services.
Gemini provides you with useful information to get started in your research. You decide to go further in your research by first focusing on news announcements. You gather a list of URLs, and you paste them into your conversation with Gemini at gemini.google.com. You type:
[URLs] Summarize these articles. Provide key insights and contextualize why these announcements are important. (gemini.google.com)
Now you have a clear summary of what was announced, why the news is important, and additional insights. Next, you want to better understand the executive who will be your main point of contact. You find a recorded interview featuring the executive. You paste the YouTube URL into your conversation with Gemini at gemini. google.com and type:
\section*{[URL] Summarize this interview and tell me more about [executive name]. What does [executive] care about? (gemini.google.com)}
Now you have a succinct interview summary. You continue the conversation with additional lines of questioning to build familiarity with your key contact and the account. You prompt:
Tell me how [company] can help [customer company] with achieving their goals. (gemini.google.com)
Once you wrap up your conversation, you export your results into a Google Doc. You open the Google Doc and prompt Gemini in Docs. You type:
\%
Create an email draft for [customer] explaining why [your company] is the perfect partner for them to achieve their market goals. (Gemini in Docs) :
\section*{Prompt guide}
\section*{Sales Manager}
Use case: Develop customer relationships
Your annual conference is coming up, and many of your most important customers will be there. You want to personally invite them to a happy hour you're hosting. You want to mix in a few prospects as well so that they can network with existing customers. You open Gmail and prompt Gemini in Gmail by selecting Help me write. You type:
Write an email inviting people interested in [focus area] to our happy hour taking place on [date, time] at [trade show event]. Include that we specialize in [focus area]. (Gemini in Gmail) M
Now that the event is over, you want to follow up with customers who came to the happy hour. You open Gmail and prompt Gemini in Gmail by selecting Help me write. You type:
Draft an email thanking customers for their time at the happy hour on [date, time, location]. End with an invitation to continue the conversations in the next few weeks. Use a friendly tone. (Gemini in Gmail) M
In your event wrap-up activities, you also want to check in with the customers who attended the hands-on demo workshops. They tested a few of the company's new products, and their early feedback is important to the team. You open a new Google Doc and prompt Gemini in Docs by selecting
Help me write. You type:
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-39.jpg?height=73&width=87&top_left_y=1827&top_left_x=173)
Draft 10 questions that I can use to survey customers about their recent experience with our [product/ service]. Include questions to gauge how useful [the product] is, what they liked, and what they thought could use improvement. (Gemini in Docs)
\section*{Use case: Support the sales team}
Unfortunately, a regional issue has arisen with the company's services. You need to contact all of your team leads in the Southeast region to provide immediate guidance on how to proactively reach out to customers. You open Gmail and prompt Gemini in Gmail by selecting Help me write. You type:
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-39.jpg?height=67&width=87&top_left_y=2406&top_left_x=173)
Draft an email to all Southeast region sales leads. Inform them of [issues]. Advise them to communicate with their teams to contact their customers and offer a \(20 \%\) discount on a future order as an apology. (Gemini in Gmail)
Now, you need to email all of the regional team members since they are closest to the customer feedback. You open Gmail and prompt Gemini in Gmail by selecting Help me write. You type:
\(\pm\)
Draft an email to the regional sales representatives about an urgent meeting that needs to take place next week about the [issues]. Ask them to provide availability on Monday or Tuesday. (Gemini in Gmail) M
\section*{Use case: Coach and train the sales team}
You've heard from many team members that they want more learning opportunities. You're organizing a half-day learning program to support this request. You need to create a schedule, so you open a new Google Doc and prompt Gemini in Docs by selecting Help me write. You type:
Create a half-day agenda for an educational session on our latest technology [products] for sales teams. Include time for the product development team to present and include time for lunch. (Gemini in Docs)
As a follow up to the team meeting, you want to highlight all of the different learning opportunities available to the team. You need a way to organize this, so you open Google Sheets and you prompt Gemini in Sheets by selecting Help me organize. You type:
且 Create a spreadsheet that tracks online courses for sellers. Include columns for the course's main topic, price, duration, and priority level. (Gemini in Sheets)
\section*{Account Manager and Account Executive}
\section*{Use case: Build customer relationships}
You just had a great call with a customer and now you want to use the notes you took from the meeting in Google Docs to draft an email to the customer. In the Google Doc with your notes, you prompt Gemini in Docs by selecting Help me write. You type:
\section*{4 Compose a personalized follow-up email to [client] following an initial conversation. Summarize the key} points we discussed and address any outstanding questions. (Gemini in Docs)
The account has just adopted one of the company's service offerings and you need to ensure that they feel supported during the onboarding process. You want to make sure you check in on how things are progressing once a week, but you want to explore what the emails could look like. You open a new Google Doc and prompt Gemini in Docs by selecting Help me write. You type:
Draft four email templates to check in on my customer weekly now that they have purchased our new [service]. Use one value proposition (cost, ease of use, security, availability, and customization) as the main topic for each email, and include [call to action] in each message. (Gemini in Docs) :
\section*{Use case: Prepare for new customer calls}
You have an upcoming call with a prospect. This is a brand new use case for you, and you need help preparing for the call. You need help with initial research, so you visit gemini.google.com, and then you type:
Draft a customized script for me to follow during my sales call with a prospect. The call will happen over a video call and is set to last 30 minutes. Make sure to add the following in the script: How [insert company products/solutions] can help address potential customer's pain points, how [company]'s delivery system guarantees seamless and timely delivery, competitive pricing and volume-discount table, and space for a customer reference in the [customer's industry] industry. (gemini.google.com)
Now that you've done initial research, you export your findings to a new Google Doc. You open the Google Doc so that you can continue working. Now, you want to create a tailored pitch. Using the Google Doc with all of your research notes, you prompt Gemini in Docs by selecting Help me write. You type:
\(\eta\)
Generate an elevator pitch for [product name] and include key benefits, competitive points of differentiation, and the pain points that [product name] solves for. (Gemini in Docs) 苜
You have a great start to your elevator pitch and short talking points. You want to use this to further anticipate how the customer call might go. You resume your meeting preparation by returning to gemini.google.com. You type:
I have an upcoming call with a prospect. [Use case] is a new use case for me, and I need help preparing for the call. List the most likely objections [customer] might have for me during a sales call, with suggestions on how to respond to them. I work in [insert industry], and I am trying to sell [product]. Also provide ideas on how to handle objections and suggest ways to respond. (gemini.google.com)
\section*{Business Development Manager}
\section*{Use case: Nurture relationships, personalized outreach, and thought leadership}
You're hoping to build deeper relationships with prospective customers that you met at a business influencers networking event. You want to draft a template that you can customize for multiple contacts. You open a new Google Doc, and you prompt Gemini in Docs by selecting Help me write. You type:
![](https://cdn.mathpix.com/cropped/2024_07_16_d9df30ab9c6578bd4fdbg-41.jpg?height=70&width=87&top_left_y=2101&top_left_x=176)
Draft an outreach email template to industry influencers. Express gratitude that we connected at [event], and propose collaboration opportunities such as [opportunities]. (Gemini in Docs) E
After having a successful call with prospective customers, you want to follow up with thought leadership content from your founder that they may find interesting. You open the Google Doc with the blog post, and prompt Gemini in Docs by selecting Help me write. You type:
4
Summarize this blog content in bullet points and generate three ideas for follow-up questions I can ask my customers about their thoughts. (Gemini in Docs) 国
Use case: Generate personalized customer onboarding materials
You've onboarded a few new major accounts, and now you want to personally thank your customers and check in to see if there's anything else you can provide. You open Gmail and prompt Gemini in Gmail by selecting Help me write. You type:
Generate a personalized email for [customer] on their one-month anniversary working with [company]. Thank them for being a customer. Ask them if they have any questions. Include information about [other product]. (Gemini in Gmail) M
You also want to send these customers a gift to congratulate them on your new partnership. You open Google Sheets and prompt Gemini in Sheets by selecting Help me organize. You type:
"⿴囗 Give me a list of gifts to send new clients that are under \(\$ 200\) and can be shipped to offices.
\section*{Leveling up your prompt writing}
This guide is meant to serve as inspiration, but the possibilities are nearly endless with Gemini for Google Workspace. Try these additional tips to build on your prompt-writing skills.
- Break it up. If you want Gemini for Workspace to perform several related tasks, break them into separate prompts.
- Give constraints. To generate specific results, include details in your prompt such as character count limits or the number of options you'd like to generate.
- Assign a role. To encourage creativity, assign a role. You can do this by starting your prompt with language like: “You are the head of a creative department for a leading advertising agency ..."
- Ask for feedback. In your conversation with Gemini at gemini.google.com, tell it that you're giving it a project, include all the details you have and everything you know, and then describe the output you want. Continue the conversation by asking questions like, "What questions do you have for me that would help you provide the best output?"
- Consider tone. Tailor your prompts to suit your intended audience and desired tone of the content. Ask for a specific tone such as formal, informal, technical, creative, or casual in the output.
- Say it another way. Fine-tune your prompts if the results don't meet your expectations or if you believe there's room for improvement. An iterative process of review and refinement often yields better results.
Generative Al and all of its possibilities are exciting, but it's still new. Even though our models are getting better every day, our prompts can sometimes have unpredictable responses.
Before putting an output from Gemini for Workspace into action, review it to ensure clarity, relevance, and accuracy. And of course the most important thing to keep in mind: Generative Al is meant to help humans but the final output is yours.
The example prompts in this guide are meant for illustrative purposes.
\section*{Stay up to date}
\section*{at workspace.google.com and workspace.google.com/blog}
\section*{Happy prompting!}
\section*{Gemini for Google Workspace}
起草一封电子邮件模板,向客户突出展示自助服务资源[博客链接],用于[支持问题]。感谢客户的业务,并向他们保证我们致力于满足他们的需求。(Gemini in Docs):
园
为员工创建软件许可证跟踪器,并包括许可证类型、使用权利和更新日期的列。(Gemini in Sheets)