Management change and Innovative
管理变革与创新
Types of Organizational Changes:
组织变革的类型:
1. *Structural Changes*: Alterations in authority, job design, or centralization. For example, restructuring may lead to decentralization, wider control spans, and teamwork.
1. *结构性变化*:权力、工作设计或集中化的改变。例如,重组可能会导致权力下放、更广泛的控制范围和团队合作。
2. *Technological Changes*: Modifying how work is done, including equipment and processes. For example, continuous improvement initiatives help streamline operations.
2. *技术变革*:修改工作的完成方式,包括设备和流程。例如,持续改进举措有助于简化运营。
3. *People Changes*: Changes in employee attitudes, behaviors, or expectations, often through training, performance evaluations, or reward systems.
3. *人员变化*:员工态度、行为或期望的变化,通常通过培训、绩效评估或奖励系统来实现。
3 Innovation strategy:
3创新策略:
- *Exploration*: Encourages new ideas, leading to the development of new products or technologies.
- *探索*:鼓励新想法,从而开发新产品或技术。
- *Creativity*: Generating novel ideas to respond to opportunities.
- *创造力*:产生新颖的想法来应对机遇。
- *Bottom-up Approach*: Encouraging ideas from lower-level employees.
- *自下而上的方法*:鼓励下层员工提出想法。
- *Idea Incubator*: A safe space for developing ideas without bureaucratic interference.
- *创意孵化器*:一个不受官僚干预的安全的创意空间。
Cooperation: Creating conditions and systems to facilitate internal & external coordination and knowledge sharing
合作创造条件和制度,促进内外部协调和知识共享
- *Internal Coordination*:
- *内部协调*:
- *Horizontal Linkage Model*: Different departments (e.g., research, sales, marketing) collaborate to create new products.
- *横向联动模型*:不同部门(例如研究、销售、营销)协作创造新产品。
- *External Coordination*:
- *外部协调*:
- *Open Innovation*: Seeking ideas from outside the organization or industry (e.g., crowdsourcing).
- *开放式创新*:从组织或行业外部寻求想法(例如,众包)。
- *Innovation by Acquisition*: Buying startups to bring in new ideas.
- *通过收购进行创新*:收购初创公司以引入新想法。
Managing Innovation rule: Managers put in place processes and structures to ensure that new ideas carried forward for acceptance and implementation
管理创新规则管理者制定流程和结构,以确保新想法得到接受和实施
- *Idea Champion*: Someone who promotes change within the organization.
- *创意冠军*:在组织内促进变革的人。
- *New-Venture Teams: Separate units focusing on innovation and breakthrough ideas (e.g., **Skunkworks*: secretive groups focused on breakthroughs).
- *新创团队:专注于创新和突破性想法的独立单位(例如,**Skunkworks*:专注于突破的秘密团体)。
- *New-Venture Funds*: Resources allocated to support new ideas.
- *新风险基金*:分配资源以支持新想法。
Changing people and culture:
改变人和文化:
1. *People Change*: Changes affecting individuals' mindsets.
1. *人的变化*:影响个人心态的变化。
2. *Culture Change*: Organizational-wide mindset shifts supported by tools like training and development.
2. *文化变革*:通过培训和发展等工具支持整个组织范围内的思维转变。
3. Training and Development Programs:
3.培训和发展计划:
Purpose: Training is commonly used to change employees' mindsets and improve skills. It can be offered to large groups of employees.
目的:培训通常用于改变员工的心态和提高技能。它可以提供给大量员工。
Focus on Managers: Training and development for managers are crucial because their behavior and attitudes significantly influence culture change across the organization.
关注管理者:管理者的培训和发展至关重要,因为他们的行为和态度会显着影响整个组织的文化变革。
Organization Development (OD):
组织发展(OD):
Definition: OD is a planned, systematic process aimed at improving an organization’s effectiveness through behavioral science. It helps the organization adapt to external changes, improve internal relationships, and enhance problem-solving skills.
定义:OD 是一个有计划的、系统的过程,旨在通过行为科学提高组织的有效性。它帮助组织适应外部变化、改善内部关系、增强解决问题的能力。
Key Applications of OD:
OD 的主要应用:
Mergers and Acquisitions: Helps smooth the integration of companies.
并购:帮助公司顺利整合。
Organizational Decline and Revitalization: Supports organizations in reversing decline and revitalizing operations.
组织衰退与复兴:支持组织扭转衰退并振兴运营。
Conflict Management: Improves conflict resolution skills and strategies within the organization.
冲突管理:提高组织内的冲突解决技能和策略。
OD Tools and Techniques:
OD 工具和技术:
Team Building: Activities to improve team cohesion and success.
团队建设:提高团队凝聚力和成功的活动。
Survey Feedback: Collecting feedback via employee questionnaires, followed by feedback sessions led by OD consultants to identify and address issues.
调查反馈:通过员工问卷收集反馈,然后由 OD 顾问主持反馈会议来识别和解决问题。
Large-group Intervention: Brings together employees from all areas to discuss problems, opportunities, and plan for organizational change.
大群体干预:将各个领域的员工聚集在一起讨论问题、机会和组织变革计划。
OD Steps to Behavioral and Attitudinal Change:
OD行为和态度改变步骤:
1. *Unfreezing*: Recognizing the need for change.
1. *解冻*:认识到变革的必要性。
2. *Changing*: Learning and experimenting with new behaviors
2. *改变*:学习和尝试新行为.
3. *Refreezing*: Institutionalizing new values and behaviors through rewards
3. *重新冻结*:通过奖励将新的价值观和行为制度化
Why do people resist change:
为什么人们抵制改变:
- *Reasons for Resistance*:
- *抵制的原因*:
- *Self-Interest Conflicts*: Fear of loss of power, pay, or prestige.
- *自我利益冲突*:害怕失去权力、薪水或声望。
- *Lack of Trust/Understanding*: Distrust of management’s intentions.
- *缺乏信任/理解*:不信任管理层的意图。
- *Uncertainty*: Fear of the unknown, especially among employees with low tolerance for change.
- *不确定性*:对未知的恐惧,尤其是对于变化容忍度较低的员工。
- *Different Assessments*: Disagreements on the benefits of change.
- *不同的评估*:对变革的好处存在分歧。
- *Techniques to Overcome Resistance*:
- *克服阻力的技巧*:
- *Force-Field Analysis*: Weighing driving forces (motivation for change) against restraining forces (barriers).
- *力场分析*:权衡驱动力(变革动机)与约束力(障碍)。