AI in Society, Case Study 8
社会中的人工智能，案例研究8

Designing an Assistive AI
设计辅助人工智能

This case study is speculative and pragmatic. It centres around the design of an assistive AI system for a person who lives with dementia. I have provided a persona and scenario – a typical set of prompts in human-computer interaction design – as a foundation. Your task is to think about the process of designing an AI system for this particular person.
本案例研究具有推测性和实用性。它的核心是为痴呆症患者设计辅助人工智能系统。我提供了一个角色和场景——人机交互设计中的一组典型提示——作为基础。你的任务是考虑为这个特定的人设计人工智能系统的过程。

The primary objective is to recognize that to adequately design any device or system we must first understand the person’s experiences, practices, needs, and desires and therefore to recognize that we can’t design ‘from a distance’. Indeed, through designing for a particular person we are drawn into a research relationship with that person. Put another way, design implicates social study.
主要目标是认识到，要充分设计任何设备或系统，我们必须首先了解人的经验、实践、需求和愿望，因此认识到我们无法“远程”设计。事实上，通过为特定的人设计，我们会被吸引到与那个人的研究关系中。换句话说，设计意味着社会研究。

Design Brief
设计简介

Persona
人

Miss J is a retired schoolteacher. She is intelligent and independent and has always had an active life. She is living with late-stage dementia. Miss J has two adult children, who do not get along, and her husband died ten years ago. The adult children are both active in supporting her, but they live at a distance and so cannot visit her regularly.
J小姐是一位退休教师。她聪明、独立，一直过着积极的生活。她患有晚期痴呆症。 J小姐有两个已成年的孩子，他们相处不好，她的丈夫十年前去世了。成年子女都积极支持她，但他们住得很远，所以不能定期去看望她。

Scenario
设想

Miss J lives alone in a ‘continuing care’ facility. This is a form of leased (detached) home ownership that promotes independent living, but also medical care when it is needed. The facility has a clinic and communal areas (but Miss J doesn’t like to use either). It provides daily care support, such as cleaning and ironing. As part of its business plan, the organization is looking to provide AI assistive technology to support residents and limit the number of hours of human contact.
J 小姐独自住在“持续护理”机构中。这是一种租赁（独立）房屋所有权的形式，可以促进独立生活，也可以在需要时提供医疗服务。该设施有诊所和公共区域（但 J 小姐不喜欢使用）。它提供日常护理支持，例如清洁和熨烫。作为其业务计划的一部分，该组织希望提供人工智能辅助技术来支持居民并限制人与人接触的时间。

Instructions
指示

Based on the Personal and Scenario, think about the design process as a social study. The following prompt questions might guide your thoughts but do recognize that this exercise is largely about what we don’t know, what we need to know, and how we might form a research relationship with a real human being living a real life.
基于个人和场景，将设计过程视为一项社会研究。以下提示问题可能会引导您的想法，但请务必认识到，这项练习主要是关于我们不知道的内容、我们需要知道的内容，以及我们如何与现实生活中的真实人类建立研究关系。

How are you going to study this person and situation?
你将如何研究这个人和这个情况？

How are you going to make initial design decisions (who will you speak to, consult, and prioritize)?
您将如何做出初始设计决策（您将与谁交谈、咨询并确定优先顺序）？

What are the likely parameters of the AI – what will it do, how will it do it?
人工智能可能的参数是什么——它会做什么、如何做？

What will the design deployment look like? Will you undertake iterative design, or simply provide a finished product?
设计部署会是什么样子？您会进行迭代设计，还是只是提供成品？

How will design inform a social analytic and understanding?
设计将如何为社会分析和理解提供信息？