MGMT 1003 Strategic Career Design
MGMT 1003 战略职业设计
Module 5: Team Assessment Six Thinking Hats Task
模块 5:团队评估六顶思考帽任务
Please download this document and enable editing to compose your responses
请下载此文档并启用编辑以撰写您的回复
Creativity is a key employability skill; employers seek problem solvers, not necessarily just to design products which is not necessarily applicable to all occupations, but more so to improve and streamline workplace processes to enhance productivity, and this is achievable in any work environment. azquotes.com
创造力是一项关键的就业技能;雇主寻求解决问题的人,不一定只是设计产品,这并不一定适用于所有职业,但更多地是为了改进和简化工作流程以提高生产力,这在任何工作环境中都是可以实现的。azquotes.com
Dr Edward De Bono, who coined the term ‘lateral thinking’, is a renowned expert on creativity; he believes creativity can be learnt, practised and strategically applied to generate new ways of thinking resulting in innovation to advance business outcomes (Starweaver 2019). The Six Thinking Hat process has been used by multinationals, major organisations and various institutions for years to foster creative work environments (Starweaver 2019). Today, we are going to apply this process in a collaborative manner to design a Team Building workshop (as outlined in the scenario below) to be showcased in week 13. So, let us start learning about the Six Thinking Hats…. (10 minutes).
博诺博士(Dr Edward De Bono)创造了“横向思维”一词,是一位著名的创意专家;他认为创造力可以被学习、实践和战略性地应用,以产生新的思维方式,从而推动创新,促进业务成果(Starweaver 2019)。六顶思考帽流程多年来被跨国公司、主要组织和各种机构使用,以培养创造性工作环境(Starweaver 2019)。今天,我们将以协作的方式应用这一流程,设计一个团队建设研讨会(如下面的情景所述),并在第 13 周展示。所以,让我们开始学习六顶思考帽....(10 分钟)。
Learning Creativity using De Bono’s 6 Thinking Hats
学习使用德博诺的六顶思考帽创造力
Collaboration using De Bono’s 6 Thinking Hat method is less prone to argumentation and resentment, and encourages more participation as group members ‘think’ from the same perspective (a particular hat) or in ‘parallel’ which fosters a degree of psychological safety required for robust ideation (Starweaver 2019).
合作使用德博诺的六顶思考帽方法更不容易发生争论和怨恨,并鼓励更多的参与,因为团队成员从相同的角度(特定的帽子)或“并行”思考,这促进了强大构思所需的一定程度的心理安全(Starweaver 2019)。
Below outlines the function and possible order of each hat.
以下概述了每顶帽子的功能和可能的顺序。
Coloured Hats | Represent Different Thinking Perspectives |
Facilitator’s perspective Control and organisation. | Select a facilitator whose tasks include: adhering to the ‘hat wearing’ sequence and its timing; keeping group members on task; and resolving stalemates. He or she will also participate in the ‘hat-wearing’ process with the rest of the team. Name of facilitator: 5-minute duration for this section. PEOPLE-ORIENTED/ ACTION-ORIENTED (C-F) SKIP THIS ONE |
Objective / factual perspective | Is all the information or data available? More research required? For this exercise, use the data below (scenario). Facts: Please read the scenario below. ACTION-ORIENTED ROLE |
Emotional perspective | Identify the feelings / emotions you have about the topic or task? Gut feelings? No justification necessary. A quick process – 1-2 minutes. PEOPLE-ORIENTED ROLES |
Creative perspective, ideation | Generate ideas, possibilities. Different audience/ customer perspectives. Alternatives? Provide solutions to black problems. THOUGHT-ORIENTED ROLES - PLANT |
Positive perspective 积极的观点 | What are the benefits and values? What fits? Use logical reasoning why the idea could work. THOUGHT-ORIENTED/ACTION ORIENTED |
Critical thinking perspective | Exercise caution and judgement. What are the risks? What does not fit? Potential problems? THOUGHT-ORIENTED/ACTION ORIENTED (M-E) |
(Starweaver 2019)
Team Assessment: Designing A Team Building Workshop
团队评估:设计团队建设研讨会
You will be using the Six Thinking Hat method with your Team Assessment team members to design a Team Building Workshop which will be showcased in Week 12 as a Final Presentation. The Team Assessment problem-solving scenario is outlined below:
您将与您的团队评估团队成员一起使用六顶思考帽方法设计一个团队建设研讨会,该研讨会将在第 12 周展示为最终演示。团队评估解决问题的情景如下所述:
You are a team of managers who work for the same organisation and are all on the same level. You each manage a sector of the organisation: operations; customer service; strategy and governance; and IT and finance. The work environment has traditionally been competitive and a toxic work environment has emerged over time. You have never come together as a group and you each work independently of each other. Employee turnover is high and profit margins dropping significantly over the past five years. The Board of Directors have replaced the CEO who is now on a performance-based contract. The new CEO – Cheryl Teagan – has called you all to a meeting. She has made it clear that she wants a more collaborative approach to be taken and that you will be part of her executive management team, developing the company’s future strategic direction. She wants you to develop and present her with a half day team building exercise that will assist in bringing you all together as a cohesive, functional and high performing team. You will all be performance managed on the way in which you function as a team. |
Step 1. Select a facilitator; this person will metaphorically wear the blue hat (but will also participate in the process with the rest of the team) with an additional responsibility of time keeping and encouraging equal conversation turn-taking.
步骤 1. 选择一个促进者;这个人将在象征性地戴着蓝帽子(但也将与团队的其他成员一起参与过程),并承担额外的时间管理和鼓励平等对话轮流的责任。
Step 2. Select one person to write your ideas down. You may download this document and annotate in the boxes provided below.
第 2 步。选择一个人来记录你的想法。您可以下载此文档,并在下面提供的框中进行注释。
Step 3. Follow the ‘hat wearing sequence’ below adhering to time allocation and writing ideas in individual boxes.
第三步。按照以下的“戴帽子顺序”进行,遵守时间分配,并将写作思路放在各自的框中。
Objective: design three Team Building workshops, choosing one & refining it as the final product. | ||
Hats | Focus | Time |
Red | Feelings about the ‘Design a Team Building Workshop’ task. Each group member identifies the feeling or emotion associated with the task. Write down each member’s feeling about this exercise | 1-2 minutes. |
White | Facts about the task. Read the scenario above and discuss. How does the available data inform your decisions on the type of team building workshop you can design? Consider – the specific audience, time constraints, various communication styles, how to foster motivation and engagement. Read the requirements above (Team project and 6 thinking hats), write down the main points and explain to the team. Make sure all team members understand the exercise Requirements | 5- 8 minutes. |
Green | Generate 3 different topics for your team building workshop Some examples: Communication, Problem solving, Critical thinking, Creativity, Building Trust, Conflict Management, Decision Making in team, Building team cohesion, Diversity and Inclusion in team… Example: Option 1: Diversity and Inclusion in team - Team building workshop topic Learning objectives: after attending the team building workshop on Diversity and Inclusion, participants can: Learn about the importance of diversity and inclusion Understand important laws and regulations related to discrimination, workplace harassment and bullying, and equal employment opportunities Obtain important skills to improve cross cultural intelligence and global mindset Apply the knowledge and skills learnt to create more diverse and inclusive teams in their workplace Activities: Activity 1: Warm up activity: Confront stereotypes head on Activity 3: Fashion show: Understanding cultural differences Activity 4: Role play: Walk in someone else’s shoes Activity 5: Nomination group technique: Building an action plan for diversity and inclusion Engagement elements: Videos, PPT slides, Interactive games, snack and refreshment, prizes. Option 2: Decision Making in team Learning objectives: Activities: Activity 1 Activity 2…. Engagement elements: Option 3: Conflict management in team Learning objectives: Activities: Activity 1 Activity 2…. Engagement elements: | 25 minutes. |
Red | Feeling about the three generated team building workshops? Name them. Write down each member’s feelings about the 3 options proposed by Green | 3 minutes |
Yellow | Why would these three options work? Benefits, values, logical reasoning. Write down the benefits/values/Practicability of each option - Why should the team choose these options | 10 minutes |
Black | Why would these three options not work? Problems? Drawbacks? Limitations? Write down the limitations of each option | 10 minutes |
Green | After the black hat session, choose the best option. How can we overcome its faults as outlined during the black hat session? Refine the final option. Green to look at the pros and cons of each option and make a decision on the best one | 10 minutes. |
Red | How do we feel about the final product? Name these. Write down each member’s feeling on Green’s decision | 3 minutes. |
Blue | Discuss and complete the Group Reflection questions. | 10 minutes. |
Starweaver 2019)
Group Reflective questions (Blue Hat) - developing metacognition (thinking about thinking). 10 minutes
组反思性问题(蓝帽)- 发展元认知(思考思维)。10 分钟
1. How effective was the process?
1. 这个过程有多有效?
The team to share how they feel about doing this 6 thinking hats exercise
团队分享他们对进行这项 6 个思维帽练习的感受
2. What did we do that worked?
2. 我们做了什么有效的事情?
The team to share the things you did that worked (for example, turning on mic and discussing with each other, the team was fully cooperative…)
团队分享您成功的事情(例如,打开麦克风并彼此讨论,团队完全合作...)
3. What did we do that did not work?
3. 我们做了什么事情没有奏效?
4. How can we do better next time?
4. 下次我们如何做得更好?
(Starweaver 2019) wework.com
Please note: you can apply the Six Thinking Hat process in different sequences and use it as an individual as well as in collaborative environments. By applying it as an individual to solve problems or generate ideas, it allows us to remember to ‘think’ from different perspectives.
请注意:您可以以不同的顺序应用六顶思考帽过程,并将其用作个人以及协作环境中。通过将其作为个人应用来解决问题或产生想法,它让我们记得从不同的角度‘思考’。
Adapted from:Starweaver. 2019. Using Six Thinking Hats for IT teams to Solve Problems/Courses and Trainings/Starweaver. YouTube video, 47.49. https://www.youtube.com/watch?v=fcIOpGSYJV0
改编自:Starweaver。2019 年。使用六顶思考帽为 IT 团队解决问题/课程和培训/Starweaver。YouTube 视频,47.49。https://www.youtube.com/watch?v=fcIOpGSYJV0
INCLUDE THE MEETING LOG HERE
包括在这里的会议记录
TEAM LEADER TO SUBMIT THIS DOCUMENT TO MOODLE
团队领导将此文档提交到 Moodle