Canary Speech launches Canary Ambient real-voice analysis for clinical conversations
Canary Speech 推出用于临床对话的 Canary Ambient 真实语音分析技术

The solution enables insights into patient-clinician dialogues, tracking speech patterns, and delivering real-time evaluations of cognitive and behavioural health conditions says the company.

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Canary Speech, a leader in vocal biomarker technology, has announced the launch of Canary Ambient, an API-first solution designed for healthcare and contact centres, which offers a real-time voice analysis during clinical conversations, which the company claims is the 'first of its kind'.
Canary Speech是语音生物标记技术领域的领先企业,该公司宣布推出专为医疗保健和联络中心设计的 API 优先解决方案 Canary Ambient,该解决方案可在临床对话中提供实时语音分析,公司称这是 "同类产品中的首创"。

Canary Ambient is a clinical decision support software that enables actionable insights into patient-clinician dialogues, tracking speech patterns, and delivering real-time assessments of cognitive and behavioural health conditions.
Canary Ambient 是一款临床决策支持软件,能够深入了解患者与医生的对话,跟踪语言模式,并对认知和行为健康状况进行实时评估。

With its advanced voice processing capabilities, Canary Ambient brings unobtrusive and impactful insights, helping organisations identify potential at-risk individuals who would benefit from further evaluation, improving overall communication and efficiency of patient care - all done while listening in the background.
凭借其先进的语音处理能力,Canary Ambient 可提供不显眼且有影响力的见解,帮助组织识别潜在的高危人群,使其受益于进一步评估,改善整体沟通,提高患者护理效率--所有这一切都在后台监听时完成。

“Canary Speech’s clinical ambient listening allows for seamless vocal biomarker analysis that captures the natural interaction between a clinician and their patient with no additional prompting required,” said Nate Blaylock, CTO of Canary Speech. “This technology supports the clinician in identifying patients who may benefit from additional screening."
"Canary Speech 首席技术官 Nate Blaylock 表示:"Canary Speech 的临床环境监听技术可实现无缝声乐生物标记分析,捕捉临床医生与患者之间的自然互动,无需额外提示。"这项技术有助于临床医生识别可能受益于额外筛查的患者。

“We are thrilled to offer Canary Ambient, which will allow many more organisations to frictionlessly integrate vocal biomarker analysis into existing workflows, improving patient care and customer service,” said Henry O’Connell, CEO of Canary Speech.
"Canary Speech 首席执行官 Henry O'Connell 表示:"我们很高兴能够提供 Canary Ambient,这将使更多机构能够将声乐生物标记分析无缝集成到现有工作流程中,从而改善患者护理和客户服务。

Key Features of Canary Ambient include:
Canary Ambient 的主要功能包括

  • Real-Time Streaming Audio Processing: Captures live audio from clinical environments and contact centres, allowing for vocal biomarker results to be calculated and made available in real time, during the conversation. 
    实时流音频处理:捕捉临床环境和联络中心的实时音频,在对话过程中实时计算并提供声乐生物标记结果。
  • Advanced Diarisation: Uses 'state-of-the-art' diarisation technology to separate voices into distinct channels, offering clear and accurate recommendations for both parties involved.
    先进的日记化技术:采用 "最先进 "的日记化技术,将声音分成不同的通道,为相关双方提供清晰准确的建议。
  • Role Identification: Automatically identifies and differentiates between participants, whether a clinician and patient or an agent and customer, resulting in accurate tracking throughout the conversation.
    角色识别:自动识别和区分参与者,无论是临床医生和患者,还是代理和客户,从而在整个对话过程中进行准确跟踪。
  • Vocal Biomarker Analysis: Powered by Canary Speech’s proprietary algorithms, Canary Ambient analyses speech for signs of health conditions such as Anxiety, Depression, MCI, and Alzheimer's.
    语音生物标记分析:借助 Canary Speech 的专有算法,Canary Ambient 可分析语音中的健康症状,如焦虑、抑郁、MCI 和阿尔茨海默氏症。
  • Customisable Analysis: Provides flexibility to focus biomarker and vulnerability analysis on one or both participants, enabling targeted insights for different use cases. 
    可定制的分析:可灵活地将生物标记和脆弱性分析重点放在一个或两个参与者身上,从而为不同的使用案例提供有针对性的见解。
  • Seamless Integration with Existing Systems: Easily integrates with healthcare systems, AI-powered tools, and contact center platforms, enabling continuous data flow and real-time feedback.
    与现有系统无缝集成:与医疗保健系统、人工智能工具和联络中心平台轻松集成,实现持续的数据流和实时反馈。
  • Immediate Feedback and Insights: Delivers real-time analysis to clinicians and customer service agents, empowering informed decision-making with instant vocal data insights.
    即时反馈和见解:为临床医生和客户服务人员提供实时分析,通过即时的声音数据洞察,帮助他们做出明智的决策。
  • Secure and Compliant Data Handling: Ensures all audio data complies with privacy and security standards like HIPAA, HITRUST, and relevant regulations for call centres, safeguarding sensitive information.
    安全、合规的数据处理:确保所有音频数据符合 HIPAA、HITRUST 等隐私和安全标准以及呼叫中心的相关规定,保护敏感信息的安全。

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