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Started on
Saturday, 19 October 2024, 11:45 AM
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Sunday, 20 October 2024, 4:23 PM
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Question 1

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What term is used for benefits minus costs?
Question 1 Answer
a.
discount factor
b.
cash flow
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c.
opportunity cost of capital
d.
cost of capital

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Question 2

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A fact finding user interview can usually be completed in one comprehensive session.
Question 2 Select one:
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Question 3

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As projects progress, the organization must reevaluate the need, funding, and will for each project to determine if the project should be continued, redefined, or terminated.
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Question 4

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In the RMO CSMS project, customers are not considered stakeholders because it is not feasible to interview them or use them in the project activities.
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Question 5

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Projects that address broad organizational needs are likely to fail.
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Question 6

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Read the story below and answer the following questions.

Spring Breaks ‘R’ Us (SBRU) is an online travel service that books spring break trips to resorts for college students. Students have booked spring break trips for decades, but changes in technology have transformed the travel business in recent years. SBRU moved away from having campus reps with posted fliers and moved to the Web early on. The basic idea is to get a group of students to book a room at a resort for one of the traditional spring break weeks. SBRU contracts with dozens of resorts in key spring break destinations like Florida, Texas, the Caribbean, and Mexico. Its Website shows information on each resort and includes prices, available rooms, and special features. Students can research and book a room, enter contract information, and pay deposits and final payments through the system. SBRU provides updated booking information, resort information updates, and travel information for booked students when they log in to the site. The resorts also need access to information from SBRU. They need to know about their bookings for each week, the room types that are booked, and so forth. Before the spring break booking season starts, they need to enter information on their resorts, including prices and special features. Resorts need to be paid by SBRU for the bookings, and they need to be able to report and collect for damages caused by spring breakers during their stay. SBRU has recently decided to upgrade its system to provide social networking features for students. It is currently researching possibilities and collecting information from prospective customers about desirable features and functions. From the business standpoint, the idea is to increase bookings by enhancing the experience before, during, and after the trip. It is decided that the new system should include four subsystems: resort relations, student booking, accounting and finance, and social networking.

1. Based on the narrative, list at least three main functional requirements for each of the four subsystems.
2. Discuss at least two non-functional requirements (e.g., usability, performance and security requirements) which you think are important to the system. (You can make reasonable assumptions.)
3. Who are the stakeholders for SBRU? For each type of stakeholder, what subsystems of the SBRU booking system are of particular interest?

Answer text Question 6

1. Functional Requirements for Each Subsystem

a. Resort Relations Subsystem:

  • Information Entry: Resorts should be able to enter and update information about their facilities, including prices and special features.
  • Booking Management: The subsystem should allow resorts to view and manage their bookings for each week.
  • Damage Reporting: Resorts should have the ability to report and collect damages caused by guests during their stay.

b. Student Booking Subsystem:

  • Room Search and Booking: Students should be able to search for available rooms at various resorts and complete the booking process online.
  • Payment Processing: The system must facilitate secure payment processing for deposits and final payments.
  • Contract Management: Students should be able to enter contract information and receive confirmations of their bookings.

c. Accounting and Finance Subsystem:

  • Transaction Tracking: The subsystem should track all financial transactions related to bookings, payments, and refunds.
  • Reporting: It should generate financial reports for SBRU management to analyze revenue and expenses.
  • Resort Payments: The system must manage payments to resorts based on bookings, ensuring timely and accurate transactions.

d. Social Networking Subsystem:

  • User Profiles: Students should be able to create and manage profiles, including sharing experiences and photos.
  • Event Planning: The subsystem should allow students to organize and join events related to their trips.
  • Communication Tools: Features for messaging and connecting with other students before and during the trip should be included.

2. Non-Functional Requirements

a. Usability:

  • The system should have an intuitive and user-friendly interface that allows students and resorts to navigate easily. This includes clear instructions, accessible design, and responsive layouts for various devices (e.g., desktops, tablets, smartphones).

b. Performance:

  • The system should be capable of handling a high volume of simultaneous users, especially during peak booking seasons. It should ensure quick response times for loading pages and processing transactions to enhance user experience.

c. Security:

  • The system must implement robust security measures to protect sensitive user data, including personal information and payment details. This includes encryption, secure authentication methods, and compliance with relevant data protection regulations.

3. Stakeholders for SBRU and Their Interests

a. Students:

  • Interest in Subsystems: Student Booking Subsystem (for booking trips, managing payments) and Social Networking Subsystem (for connecting with peers and sharing experiences).

b. Resorts:

  • Interest in Subsystems: Resort Relations Subsystem (for managing bookings and updating resort information) and Accounting and Finance Subsystem (for tracking payments and reporting damages).

c. SBRU Management:

  • Interest in Subsystems: All subsystems, particularly the Accounting and Finance Subsystem (for financial oversight) and Resort Relations Subsystem (for managing partnerships and contracts with resorts).

d. Customer Support Staff:

  • Interest in Subsystems: Student Booking Subsystem (to assist students with bookings) and Resort Relations Subsystem (to handle inquiries from resorts).

Question 7

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Core Process 3 involves defining in great detail what the information system needs to accomplish in order to provide the organization with the desired benefits.
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Question 8

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Project integration management must occur just within the context of a particular project.
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Question 9

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A positive NPV means the return from a project exceeds the Incorrect, the return available by investing the capital elsewhere.

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Question 10

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Correct is the result of subtracting the project costs from the benefits and then dividing by the costs.

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Question 11

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What type of analysis involves calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time?
Question 11 Answer
a.
Net present value
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b.
Payback
c.
Cost of capital
d.
Cash flow

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Question 12

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A company has four projects for the evaluation using the cash flow estimates. The relevant information of the four projects is shown in the following table. Negative values represent expenditure and positive values indicate income. Please answer the following questions with explanations according to the given information.

1. Assuming a 10% discount rate, calculate the net present value for each of the four projects, and decide which, on the basis of this criterion, is the most beneficial to pursue. Note: Please keep two decimals for the value of the discount factor in calculations. 

2. Analyze the payback period for each of the four projects, and decide which, on the basis of this criterion, is the most beneficial to pursue.



Answer text Question 12


Question 13

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The organization should complete low-priority projects before high-priority ones, if the low-priority ones take less time.
Question 13 Select one:
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Question 14

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Which of the following describes what the system is required to do?
Question 14 Answer
a.
User requirements
b.
Nonfunctional requirements
c.
General requirements
d.
Functional requirements
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Question 15

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An organization should consider only projects with a negative NPV if financial value is a key criterion for project selection.
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Question 16

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What are the methods for categorizing information technology projects?

Answer text Question 16

there are two method for categorizing information technology project:
存在两种分类信息技术项目的方法:

  1. Categorisation based on project impetus: Problems, Opportunities, Directives.
    基于项目动因的分类:问题驱动、机遇驱动、指令驱动。
    • Problems: Projects initiated to solve specific issues within the organization.
      问题:为解决组织内部特定问题而发起的项目。
    • Opportunities: Projects that aim to capitalize on new opportunities or innovations.
      机遇:旨在利用新机遇或创新的项目。
    • Directives: Projects that are mandated by regulations or organizational directives.
      指令性项目:由法规或组织指令强制执行的项目。
  2. Categorisation based on project time window: How long will it take to complete a project and what is the deadline for completing it?
    基于项目时间窗口的分类:完成一个项目需要多长时间,以及完成项目的截止日期是什么?

Question 17

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The P in the FURPS acronym stands for _______.
Question 17 Answer
a.
People requirements
b.
Physical requirements
c.
Processing requirements
d.
Performance requirements
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Question 18

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Many projects fail because of unclear requirements and expectations, so starting with a payback analysis makes a lot of sense.
Question 18 Select one:
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Question 19

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What is a weighted scoring model? How is it created?

Answer text Question 19

what is a weighted scoring model?


weighted scoring model is a systematic process used for selecting projects based on multiple criteria. It allows decision-makers to evaluate and prioritize projects by assigning weights to different criteria that reflect their importance and then scoring each project against these criteria.



how  is it created?

1. Identify Criteria: determine the criteria that are important for project selection process/

2.assign weight: assign weight to each criteria so that the total adds up to 100%.

3.score projects: for each project being considered,assign scores for each criteria

4.calculate weighted scores: Multiply the scores for each criterion by their corresponding weights. This will give you the total weighted score for each project.

5.Compare Projects: compare the total weighted scores of the projects to determine which project(s) should be selected based on the highest scores.




Question 20

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When does payback occur?
Question 20 Answer
a.
When the net cumulative benefits minus costs equal one
b.
When the cumulative benefits are double the cumulative costs
c.
When the net cumulative benefits equal the net cumulative costs
Correct
d.
When the net costs are lower than the cumulative benefits

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Question 21

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The term _______ refers to all the people who have an interest in the successful implementation of the system.
Question 21 Answer
a.
clients
b.
users
c.
managers
d.
stakeholders
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Question 22

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The S in the FURPS acronym stands for _______.
Question 22 Answer
a.
Security requirements
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b.
System requirements
c.
Software requirements
d.
Screen and reporting requirements

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Question 23

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List the activities of Core Process 3: Discover and Understand Details

Answer text Question 23

Core Process 3: Discover and Understand Details involves several key activities aimed at thoroughly understanding the problem or need. The activities include:

  1. Preliminary Fact-Finding: Conduct initial investigations to gather information about the requirements.
  2. Identifying Use Cases: Document what users need to do with the system, including defining use cases for relevant subsystems.
  3. Identifying Domain Classes: Determine the categories of objects that will be represented in the system, akin to tables in a database.
  4. Building Preliminary Domain Class Diagrams: Create diagrams to visually represent the identified domain classes.
  5. In-Depth Fact-Finding: Perform detailed investigations to further understand requirements and gather comprehensive information.
  6. Documenting Detailed Workflows: Understand and document the workflows associated with each use case.
  7. Defining User Experience: Sketch out screens and reports needed for each use case to clarify the user experience.

Question 24

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An annual discount factor is a multiplier for each year based on the discount rate and year.
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Question 25

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A project charter typically does not authorize the project manager to use organizational resources to complete the project.
Question 25 Select one:
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Question 26

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What is the first step in determining the NPV?
Question 26 Answer
a.
calculate the net present value
b.
determine the discount rate
c.
determine the estimated costs and benefits for the life of the project and the products it produces
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d.
determine the cash flow

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Question 27

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Opportunities and directives are essentially the same thing.
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