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Jan 17 1月 17

There are lots of comments complaining about version of MN on Setapp, and it seems like Setapp team tried to contact with MN’s developer team.
有很多评论抱怨 Setapp 上的 MN 版本,似乎 Setapp 团队试图联系 MN 的开发团队。

1 Year. What did MN’s team done?
1年。MN的团队做了什么?

Is it hard to upload newest version to Setapp? If so, why is MN still on Setapp?
将最新版本上传到 Setapp 难吗?如果是这样,为什么 MN 仍在 Setapp 上?

If not, it looks like the app is dead. (Just take a look at the feature request on the forum page.)
如果没有,则该应用程序似乎已死。(只需查看论坛页面上的功能请求即可。

Hello, we have been busy developing new versions lately and there will be updates in the next few days.
您好,我们最近一直在忙于开发新版本,未来几天会有更新。

It’s been a while since we’ve seen lyon — their last post was 2 years ago.
我们已经有一段时间没有见到里昂了——他们的上一篇文章是 2 年前。

Looking forward to updates! Thanks again for this really great application - I use it constantly.
期待更新!再次感谢这个非常棒的应用程序 - 我经常使用它。

It’s been a while since we’ve seen MightyMinski — their last post was 7 months ago.
我们已经有一段时间没有看到 MightyMinski 了——他们的上一篇文章是 7 个月前。

Yeah, waiting seems to be art the developers keep us exercising. Up to now it was just one more promise, let’s see if they keep their promise this time. They have told us about updates for months and years now (just search for marginnote 4 in this forum for example).
是的,等待似乎是开发人员让我们锻炼的艺术。到现在为止,这只是一个承诺,让我们看看他们这次是否信守承诺。他们已经告诉我们几个月和几年的更新了(例如,只需在此论坛中搜索marginnote 4)。

I want to second this. MarginNote is incredibly valuable as-is! (even if there is definitely the potential to make it even better)
我想附议。MarginNote非常有价值!(即使肯定有潜力让它变得更好)

Please continue to ignore the general negativity on this forum - it’s the internet after all.
请继续忽略这个论坛上的普遍消极情绪 - 毕竟是互联网。

In some cases, more transparency regarding the roadmap and the time when bug fixes can be expected would be nice. On the other hand, sometimes there are uncertainties that prevent confident estimates - this is what people who don’t build software themselves will never understand.
在某些情况下,提高路线图的透明度和可以预期错误修复的时间会很好。另一方面,有时存在不确定性,阻碍了自信的估计 - 这是那些不自己构建软件的人永远不会理解的。

I guess you assume because “it’s the internet after all” you may not be asked how you justify your claims.
我猜你认为,因为“毕竟是互联网”,你可能不会被问到你如何证明你的主张是合理的。

Communication here is readable for everyone. You can call them “old posts”. This is a “link”, it will guide you to “old posts”. Maybe you can read for yourself that the developers make the same promise in May 2022 (big update):
这里的交流对每个人都是可读的。您可以称它们为“旧帖子”。这是一个“链接”,它将引导您进入“旧帖子”。也许您可以自己阅读开发人员在 2022 年 5 月做出相同的承诺(重大更新):

Just use the feature some call “search”. You will find similar threads like this 1, 2 3 years old.
只需使用某些称为“搜索”的功能即可。你会发现类似的线程,比如这个 1、2、3 岁。

Smiley 笑脸

last visit 上次访问

That’s kind of my point. Seems that even 4 years ago people were saying MarginNote is a “dead app”. Since then there have clearly been major updates that brought significant improvements.
这就是我的观点。似乎即使在 4 年前,人们还在说 MarginNote 是一个“死应用程序”。从那时起,显然已经有重大更新带来了重大改进。

Again, I also find their communication suboptimal. More communication and more transparency would be nice.
同样,我也发现他们的沟通不理想。更多的沟通和更多的透明度会很好。

But the constant negativity and complaining by some users on the forum is completely out of proportion in my view.
但在我看来,论坛上一些用户不断的消极和抱怨是完全不成比例的。

That’s your point? Then you are pointing to nowhere. You are wrong on three levels:
这就是你的意思?那么你就无处可去。你在三个层面上都错了:

  1. “Significant improvements”? The devs announced a big version update in the summer 2023. There has been no big version update. The last update on the iPad was 4 month ago, on MAC it was even 7 month ago. For the last three years there has been almost only bug fixes and the like. And the most troubling bugs (synching issues!) have still not been fixed.
    “重大改进”?开发人员在 2023 年夏季宣布了一个重大版本更新。没有大的版本更新。iPad 上的最后一次更新是 4 个月前,在 MAC 上甚至是 7 个月前。在过去的三年里,几乎只有错误修复等。最令人不安的错误(同步问题)仍未修复。

  2. It is not about being rude. I was nicely asking and understanding the developers: “They are busy.” “Marginnote is still a great app” and so on. You can read how my posts started to change. If they keep on talking about the next version (or that something will happen in a few days), after all these years and empty promises + lack of communication otherwise, you have to master in gullible arts to take these rare comments trustworthy. Fool me once, normal mode of software developing. Fool me for three years = team marginnote.
    这与粗鲁无关。我很好地询问并理解开发人员:“他们很忙。“Marginnote 仍然是一个很棒的应用程序”等等。你可以阅读我的帖子是如何开始改变的。如果他们继续谈论下一个版本(或者几天后会发生一些事情),经过这么多年和空洞的承诺+缺乏沟通,否则,你必须掌握容易上当的艺术才能相信这些罕见的评论。骗我一次,软件开发的正常模式。愚弄我三年=团队保证金。

  3. The complaint by the user trjb000729 at the beginning of this thread was that for 2,5 years the setup version is lagging behind the apple store version. There has been complaints, the setapp team was even reaching out to the developers one year ago!!! And developers team excuse is that “we have been busy developing new versions lately and there will be updates in the next few days”. If you believe that crap excuse you may believe that the could not update the version because the earth is flat.
    用户 trjb000729 在此线程开头的抱怨是,2,5 年来,安装版本落后于 Apple Store 版本。有人抱怨,setapp 团队甚至在一年前就联系了开发人员!!而开发团队的借口是“我们最近一直忙于开发新版本,未来几天会有更新”。如果你相信这个废话的借口,你可能会认为无法更新版本,因为地球是平的。

It just hurts that a great piece of software (one of the most important for academics) is as it seems being developed for the last couple of years by not serious people.
令人痛心的是,一个伟大的软件(对学术界来说最重要的软件之一)似乎是由不认真的人在过去几年中开发的。

I have been a loyal user of MarginNote for years and I have bought a Ipad pro only for this app, but I am very disappointed and frustrated by the lack of communication and updates from the support team. They have been making false promises and excuses for too long, and they have not delivered on any of the features or bug fixes that we have been asking for. They have also ignored the Setapp users who have paid for a subscription but have not received the latest version of the app. This is unacceptable and unprofessional. I feel like I have wasted my money and time on this app, and I am losing trust and confidence in the developers. I hope they will listen to their customers and take action soon, or else they will lose many of us who have supported them for so long.
多年来,我一直是 MarginNote 的忠实用户,我只为这个应用程序购买了 Ipad pro,但我对支持团队缺乏沟通和更新感到非常失望和沮丧。长期以来,他们一直在做出虚假的承诺和借口,而且他们没有提供我们一直要求的任何功能或错误修复。他们还忽略了已支付订阅费用但尚未收到最新版本的应用程序的 Setapp 用户。这是不可接受和不专业的。我觉得我在这个应用程序上浪费了我的金钱和时间,我正在失去对开发人员的信任和信心。我希望他们能倾听客户的意见并尽快采取行动,否则他们将失去我们许多长期支持他们的人。

Thanks for sharing that thread @Nishag
感谢您分享该线程@Nishag

I took the liberty of translating this post by user “LLX” with DeepL. It was posted in the Chinese forums on Dec 19, 2023:
我冒昧地用DeepL翻译了用户“LLX”的这篇文章。它于2023年12月19日发布在中文论坛上:

DeepL Translation: DeepL翻译:

“As a member of the internal test, although it’s not convenient to disclose what features have been realized and the detailed description, what can be said is that MarginNote4 has realized a lot of functional innovations, including a lot of suggestions mentioned in the post, and it feels like they’ve been adopted, and it will be presented in a form more compatible with the characteristics of the App itself. MarginNote is not a hodgepodge of features, so the additions and trade-offs as well as the refinements have to be repeatedly considered, and therefore the development time has been extended ~) Give the MN team time and trust, the iteration of the big version and the release does require a corresponding production cycle!
“作为内测的一员,虽然不方便透露已经实现了哪些功能以及详细描述,但可以说 MarginNote4 实现了很多功能创新,包括帖子中提到的很多建议,感觉已经被采纳了,会以更符合 App 本身特性的形式呈现。MarginNote 不是功能的大杂烩,所以添加和权衡以及改进都要反复考虑,因此开发时间延长了~)给MN团队时间和信任,大版本的迭代和发布确实需要相应的生产周期!

But the expansion of the internal testing is really necessary to keep up with it! Keep up the good work!”
但是内部测试的扩展确实是必要的,以跟上它!继续努力!

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