SUMMATIVE ASSIGNMENT
终结性作业
BUSI55215 Operations and Supply Chain Management
BUSI55215 运营与供应链管理
Select any real (large, micro or small) business near you such as coffee shop, real-estate agency, retail-shop, restaurant, etc. This business wants to improve its operations and has approached you for advice. As an Operations expert, you are required to present a report with the following:
选择您附近的任何实体（大型、微型或小型）企业，如咖啡店、房地产中介、零售店、餐馆等。该企业希望改善其运营，并向您寻求建议。作为运营专家，您需要提交一份报告，内容如下：
Part (A) 50 Marks
(A)部分 50 分
Review and analyse the Performance objectives. Compare the Performance objective with the closet rival in the market.
回顾并分析绩效目标。将绩效目标与市场上的壁橱竞争对手进行比较。
Critically analyse the Operations Strategy and its alignment to the Performance objectives
批判性分析运营战略及其与绩效目标的一致性
Identify the bottlenecks in the current operations of the organization (e.g., draw a process map and then identify the bottleneck)
找出组织当前运作的瓶颈（例如，绘制流程图，然后找出瓶颈所在）
Part (B) 50 Marks
B 部分 50 分
Propose detailed solution to address any one specific bottleneck (Capacity Utilisation, Inventory Management, Quality Management, etc.) from operations and supply chain perspective.
从运营和供应链的角度，针对任何一个具体瓶颈（产能利用率、库存管理、质量管理等）提出详细的解决方案。
Overall word limit: 2500
总字数限制：2500
SUBMISSION INSTRUCTIONS
提交说明
Your completed assignment must be uploaded to Blackboard
完成的作业必须上传到 Blackboard
no later than 11:59am on January 17th, 2025.
不迟于 2025 年 1 月 17 日 th 上午 11:59。
A penalty will be applied for work uploaded after 11:59am as detailed in the Programme Handbook. You must leave sufficient time to fully complete the upload process before the deadline and check that you have received a receipt. At peak periods, it can take up to 30 minutes for a receipt to be generated.
上午 11:59 后上传的作品将受到处罚，详情请参阅《课程手册》。您必须留出充足的时间，以便在截止日期前完成上传过程，并检查是否收到收据。在高峰期，可能需要 30 分钟才能生成收据。
Assignments should be typed, using 1.5 spacing and an easy-to-read 12-point font. Assignments and dissertations/business projects must not exceed the word count indicated in the module handbook/assessment brief.
作业应打字，使用 1.5 倍行距和易于阅读的 12 号字体。作业和论文/商业项目的字数不得超过单元手册/评估简介中规定的字数。
The word count should:
字数应
Include all the text, including title, preface, introduction, in-text citations, quotations, footnotes and any other items not specifically excluded below.
包括所有正文，包括标题、前言、导言、文中引文、引文、脚注以及下文未明确排除的任何其他项目。
Exclude diagrams, tables (including tables/lists of contents and figures), equations, executive summary/abstract, acknowledgements, declaration, bibliography/list of references and appendices. However, it is not appropriate to use diagrams or tables merely as a way of circumventing the word limit. If a student uses a table or figure as a means of presenting his/her own words, then this is included in the word count.
不包括图、表（包括表格/目录和数字）、方程式、内容提要/摘要、致谢、声明、参考书目/参考文献清单和附录。然而，使用图表来规避字数限制是不恰当的。如果学生使用表格或数字来表达自己的观点，则应计入字数。
Examiners will stop reading once the word limit has been reached, and work beyond this point will not be assessed. Checks of word counts will be carried out on submitted work, including any assignments or dissertations/business projects that appear to be clearly over-length. Checks may take place manually and/or with the aid of the word count provided via an electronic submission. Where a student has intentionally misrepresented their word count, the School may treat this as an offence under Section IV of the General Regulations of the University. Extreme cases may be viewed as dishonest practice under Section IV, 5 (a) (x) of the General Regulations.
达到字数限制后，考官将停止阅卷，超过字数限制的作业将不予评定。将对提交的作业进行字数检查，包括任何明显超长的作业或论文/商业项目。检查可采用人工方式和/或借助通过电子文档提供的字数进行。如果学生故意虚报字数，学校可能会根据《大学总条例》第 IV 条将其视为违规行为。根据《总则》第 IV 条第 5 (a) (x) 款，极端情况可能被视为不诚实行为。
Very occasionally it may be appropriate to present, in an appendix, material which does not properly belong in the main body of the assessment but which some students wish to provide for the sake of completeness. Any appendices will not have a role in the assessment - examiners are under no obligation to read appendices and they do not form part of the word count. Material that students wish to be assessed should always be included in the main body of the text.
有时，可能需要在附录中提供一些材料，这些材料并不属于评估的主体部分，但有些学 生希望提供这些材料以求完整。任何附录都不会在评估中发挥作用--考官没有义务阅读附录，附录也不构成字数的一部分。学生希望评估的材料应始终包含在正文中。
Guidance on referencing can be found in the programme handbook and on ULTRA.
有关参考文献的指南可在课程手册和 ULTRA 上找到。
MARKING GUIDELINES
评分指南
Performance in the summative assessment for this module is judged against the following criteria:
本单元终结性评价的成绩根据以下标准评定：
Relevance to question(s)
与问题的相关性
Organisation, structure and presentation
组织、结构和表述
Depth of understanding
理解的深度
Analysis and discussion
分析和讨论
Use of sources and referencing
使用资料来源和参考文献
Overall conclusions
总体结论
The word count should include all the text (plus endnotes and footnotes), but exclude diagrams, tables, bibliography, references and appendices. Guidance on referencing can be found in your Assessment handbook under ‘Things you Need to Know’ on ULTRA.
字数应包括所有正文（加上尾注和脚注），但不包括图、表、参考书目、参考文献和附录。有关参考文献的指导，请参见 ULTRA 上 "Things you Need to Know"（您需要了解的事项）下的评估手册。
PLAGIARISM AND COLLUSION
剽窃和串通
Students suspected of plagiarism, either of published work or the work of other students, or of collusion will be dealt with according to School and University guidelines.
涉嫌剽窃（无论是剽窃已发表的作品还是其他学生的作品）或串通剽窃的学生将根据学校和大学的指导原则处理。
Your assignment will be put through the plagiarism detection service.
您的作业将通过剽窃检测服务。
END OF ASSESSMENT
评估结束